Warranty Policy

We provide 1 year warranty for all remaining parts.

The warranty period is one year from the date of shipment, unless otherwise stated in the parts description. We guarantee that the project will not exhibit functional defects that may occur under normal operating conditions during the warranty period.

In the event of a defect, we will send you a replacement, repair the equipment or refund the purchase price based on availability. You must contact us to obtain a return authorization and return the defective device within 7 days of reporting the defect.

In most cases, we will use our approved shipping methods to pay for return shipping and shipping costs.

If after checking the product, https://www.mvme.cn/ determines that the defect is due to misuse, negligence, alteration, improper installation, accident, unauthorized repair or incorrect testing, or the product serial number does not match the product originally sold. The warranty is invalid.

Factory new parts

Factory new products retain the manufacturer's full warranty.

These warranties supersede any other warranties, express or implied, including our implied warranties of merchantability, fitness for a particular purpose and/or non-infringement. In no event shall we be liable for any damages, but does not include, but does not exceed, the amount we pay for the product, including our liability for any subsequent or consequential damages or any related or unrecommended profits.

Disclaimer:
Moore Automation Limited sells new and surplus products and develops channels for purchasing such products. This website has not been approved or recognized by any of the listed manufacturers or trademarks.
Moore Automation Limited is not an authorized distributor, dealer, or representative of the products displayed on this website. All product names, trademarks, brands, and logos used on this website are the property of their respective owners. The description, explanation, or sale of products with these names, trademarks, brands, and logos is for identification purposes only and is not intended to indicate any association with or authorization from any rights holder.